Products ordered by the Customer will be delivered in France and abroad within ten days after the production launch of the order. Delivery will be made through the carrier FEDEX and in secure transport conditions with delivery tracking. The delivery consists of the transfer to the Client of the physical possession or control of the product. Except in special cases or unavailability of one or more products, the Products ordered will be delivered at once. Seller agrees to use its best efforts to deliver the products ordered by the Customer within the time specified above.
However, these deadlines are provided for information purposes. If the ordered products were not delivered within ten days after the stated delivery date for any reason other than force majeure or because of the Customer, the sale may be canceled at the written request of the Client in accordance with Articles L 138-2 and L 138-3 of the Consumer Code. The amounts paid by the Customer will be refunded at the latest within fourteen days from the date of termination of the contract, to the exclusion of any compensation or retention. Deliveries are made by FEDEX, at the address mentioned by the Customer in the order and to which the carrier may easily access. Delivery terms are stated on the sites of our delivery partners: FEDEX (http://www.fedex.com/fr/fedex-express-france/terms/) (https://www.fedex.com/fedextrack /WTRK/index.html?action=altref&cntry_code=fr&fdx=1490).
The Customer must check the condition of the delivered products. It has a period of 14 days from delivery to formulate by mail return receipt reserves or claims for non-compliance or defect of the delivered products (eg damaged package already opened …), with all related documentation (including pictures). After this time and failing to comply with these formalities, the Products will be deemed compliant and free from defect and no claim will be validly accepted by the Seller. The Vendor will refund or replace as soon as possible and at his expense, the Products delivered where non-compliance or apparent or hidden defects have been duly proved by the Customer, in accordance with Articles L 211-4 and following of the Consumer Code and those provided in these Conditions of Sale.